#16 | Guidelines for Building a Thriving Online Marketplace - Part 1 of 2
The Agile Growth Entrepreneur Newsletter
Welcome to this week's Agile Growth Entrepreneur Newsletter.
When we think of thriving marketplace companies, Amazon, eBay, Etsy, and Airbnb immediately spring to mind. They are among the largest internet retailers in the world. Moreover, companies operating in the marketplace have fundamentally altered the corporate landscape. So, what precisely is an online marketplace? What elements should be included in a well-established one, and how can we create them? This article will discuss these topics and provide the information you need to launch a profitable online marketplace business.
What is an online market?
Let’s define a marketplace before we go into how to create one as a company. The term “online marketplace” refers to any website or mobile app that facilitates commerce between buyers and sellers. Although the owner facilitates the promotion and sale of vendors’ wares in the marketplace, they do not own any of the inventory for sale. Its purpose is to streamline the process of looking for items and expand global reach. Moreover, the annual increase in the number of new marketplace companies continues.
Now more than ever, the internet has made it possible to purchase and sell almost anything. Despite their differences, all marketplaces may be categorized as one of four types:
Product marketplaces (only physical products)
Service marketplaces (selling and buying services)
Hybrid marketplaces (physical products + services)
Project marketplaces (fundraising platforms)
Launching a Marketplace
So we learned about internet marketplaces and became familiar with the most common types. Seeing how widespread the phenomenon is of people willingly exchanging money for goods or services exposed you to how wonderful they are. And now you’re probably considering opening up your own marketplace. Despite what may seem like an overwhelming amount of information and details and hundreds of things to worry about, we will tell you precisely what to do and how to accomplish it. So don’t worry; we’ve compiled a detailed guide on launching and maintaining a thriving online marketplace.
But creating a successful marketplace is a difficult task that requires significant time and work. However, even after that, the expansion of the market will present the greatest difficulty.
Knowing the typical expansion rate in a certain market helps establish reasonable goals. For example, building a marketplace business is typically slower than developing other types of internet enterprises.
Don’t be a founder who gives up too easily. Take your time. Don’t stop trying, no matter how many times you fail.
Learn to identify the most suitable expansion strategy for your budding industry here.
Carve out a specific market niche, then choose a marketplace model.
When more venues to buy things pop up, consumers have more options, but sellers have more reasons to up their game. Therefore, setting yourself out from the crowd is essential. There may be hundreds of other companies, but that doesn’t mean you can’t create something original. Ask yourself, “What do I want to accomplish with this marketplace?” “What issues does it solve?” “How will it benefit others?” etc., then conduct some research to help you answer these questions.
Existing users to be engaged with the marketplace
A few months before the launch of your marketplace, create a basic landing page where potential customers may enter their email addresses.
Use pre-existing Facebook groups as a resource. Participate in the group’s conversations by joining the group. If you get people interested, send them to the marketplace’s landing page, where they may enter their email addresses to get updates.
Consider who has significant sway over your ideal customer. How often are their blog posts? Then, make contact and encourage them to promote your marketplace.
Users of the marketplace need to be integral participants.
To succeed, it is essential to provide exceptional support to the first customers to enter the marketplace. Face-to-face communication with early adopters will instill a sense of security in the marketplace. Still, it will also provide you with invaluable first-hand feedback. To ease future consumers’ experiences, you may fix any problems you find in the market by listening to their suggestions.
Has supply met market demand?
It’s a clever move for a marketplace to have supply generate demand. Before entering your marketplace, suppliers or professionals will likely already have a clientele. As the marketplace owner, your first focus should be on enticing their current customer base to join, as these people already know and trust the expert.
Supply-side audience building is typically simpler than the demand side. There is no risk for service providers in joining your network. In fact, it works out better for them since they get access to yet another marketplace. Establishing your marketplace’s trustworthiness is essential. Here’s how you can recruit suppliers without breaking the bank:
Write emails
To this day, people still read them and reply if they find the content intriguing. But keep in mind that each of your emails needs to have a unique feel. Introduce yourself by name and explain why the receiver should join your marketplace. You should also highlight the unique selling points of your marketplace.